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Multiple issues with the new Adobe Express update

New Here ,
Apr 24, 2024 Apr 24, 2024

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This morning none of my images are compatible with the platform. Not screenshot, pictures I actually took, or images I've downloaded. None of them will work. I've force stopped as well as deleted and reinstalled. Same problem no matter what. The multiplying of text in the text box is absolutely ridiculous. If you touch the box to move it, the text duplicates. It duplicates when you use backspace. It duplicates if you use the "undo" button. I've had to temporarily move to another graphics app to do the bare minimum for my business. I'm hoping to wait out the bug fixes. 

Bug Unresolved
TOPICS
Android , Image Editor , Performance

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1 Comment
Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Hi @Eva3697210810s4 

 

Sorry to hear you are running into these issues.

 

The image compatibilty issue sounds similar to the one listed on https://helpx.adobe.com/express/kb/known-issues-mobile.html. Does the workaround (in bold) help?

Uploading a file from the device failed (Android).

When uploading a file from your Android device, upload may fail when selecting Photos, Videos, Take a photo, or Record a video. As a workaround, you can select Upload from deviceChoose file to upload a file from your Android device.

 

Thanks
Abhi G

 

 

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