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Participant
August 20, 2024

New update as of 8/19/2024 - Edit Timeline

  • August 20, 2024
  • 3 replies
  • 598 views

So I use Adobe Express to edit Slide Deck animations for my job. This usually involves exporting the project as a mp4 and doing majority of my adjustments in the timeline. I just used Express yesterday and didn't have any issues.

 

Today when I started using it I noticed finding my timeline took extra steps. Eventually I was no longer able to get my timeline to populate after selecting "edit in timeline". I'm unable to finish my project! I've cleared my cache, refreshed my browser, and switched to a different browser. Whether its a corrupted project file or an Express issue across the board, it feels like a bug and hope it can be resolved. 

 

I attached a video of the issue. You'll see after clicking on "edit in timeline" either nothing happens or it pops up a random page. Small bug that's causing major issues.

3 replies

Adobe Employee
August 27, 2024

As a workaround, you can switch the navigation type to horizontal. See the attached picture.

The fix for vertical is coming

 

 

rolandh91819493
Participant
August 23, 2024

Same problem happening on my projects.
If you find a turnaround or a fix please let me know.

Amitej S
Community Manager
Community Manager
August 27, 2024

Hi @rolandh91819493 @2ThreeYagi 

 

Thanks for posting this! It shouldn't be happening. Can you tell us how many assets this video project included? Also, is this happening with all the video projects? Can you try duplicating the project and see if that works for you until we investigate this? If possible, please share the project ID with us via a DM on the community! 

Myra Ferguson
Community Expert
Community Expert
August 20, 2024

Maybe try a different browser--especially if you're using Safari, try it in Chrome.