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default33336721acfikn
Participant
November 2, 2023

no saving and downloading of the created files possible

  • November 2, 2023
  • 4 replies
  • 277 views
For example, I create a posting. Unfortunately, this can not be saved or downloaded. Adobe Express hangs. What can I do? I have Premium Access.

    4 replies

    Alexandre Becquet
    Community Expert
    Alexandre BecquetCommunity Expert
    Community Expert
    December 13, 2023

    @default1s92mwr62cq2 i deleted your personal infos in this post.

    On my side no issues with the desktop app i've the dowload and share button.
    Can you share a screenshot with us?

    D
    default1s92mwr62cq2
    Participant
    December 13, 2023

    The download button doesn't appear on the desktop version of
    Adobe Express. I found it on the online version

    B.K. Coposky, Executive Producer
    Producer/Writer/Director

      Alexandre Becquet
      Community Expert
      Alexandre BecquetCommunity Expert
      Community Expert
      December 13, 2023

      Hello, your file is saved in the cloud, when you start a project  it's automatically saved.
      You have version history, a download button and a share button.

      D
      default1s92mwr62cq2
      Participant
      December 12, 2023

      WHY IS THERE NO DOWNLOAD OPTION ON ADOBE EXPRESS?  

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