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Not downloading

New Here ,
Apr 19, 2024 Apr 19, 2024

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File is not downloading. Adobe never fails to disappoint. So clunky.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi @Claudia38678785 

 

Sorry to hear you are running ino this issue. Could you please provide more details

 

- Which format are you trying to donwload for (png/jpeg/mp4/pdf)

- Do you run into a specific error dialog, or are completely blocked from downloading with a message like "We're working on your file..."?

 

A screenshot would help.

 

Thanks

Abhi G

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