Skip to main content
D
default31855858ke71vt
Participant
August 24, 2023

Not printing centered

  • August 24, 2023
  • 2 replies
  • 412 views
My margins when printing are not centered. I have tried everything that I know of. it happened when I converted the file from the app to desktop.

2 replies

R
Adobe Employee
Rishabh317063195a8a
Adobe Employee
September 8, 2023

Hi @default31855858ke71vt , 

Sorry for the inconvinience caused. Can you please share your DocumentId. You can find out DocumentId in the URL when you open your document. It should look somethin like this:

urn:aaid:sc:VA6C2:69699512-b828-4ead-99f0-cbd98a55c3a7

 Thanks for your patience!

Hep Svadja
Adobe Employee
Hep Svadja
Adobe Employee
August 24, 2023

Hello: 

I am so sorry that you are experiencing these distortions in your formatted documents. I have escalated your issue to our team. Can you answer some additional questions for me? 

  1. Was this project originally created on mobile or desktop version of Express? 
  2. Did you use a template or was this entirely your own self-created layout? 
  3. Do you remember the approximate time period this project was created? Recently or some time ago? 

Thank you, and I will help you get to the bottom of this issue. 

Hep Svadja, Product Manager of Adobe Capture, Adobe Color, & Creative Cloud Libraries
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices