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Page blanche au lancement

New Here ,
Apr 24, 2024 Apr 24, 2024

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Bonjour, Sous windows 11 pro, le lancement de l'application adobe express affiche une page blanche. C'est la même chose avec EDGE ou chrome. Merci de la résolution du problème. Le problème est apparu avec la mise à jour de l'application Adobe express et je n'arrive pas à résoudre le problème.
Bug Unresolved
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Desktop Web

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1 Comment
Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hi 

@Thierry27679918g8ag

,

 

We're sorry to hear about this issue. Could you check if you have something like an ad-blocker or strict firewall settings blocking access to required network endpoints: https://adobe.ly/4dbdbrI?

 

Also, if you could post your browser console logs, that would help. If you are unsure how to collect browser logs, you can use resources such as

  1. Chrome: https://adobe.ly/44hFXTF
  2. Windows Edge: https://adobe.ly/3JB6ku6

 

Regards,

Tarun

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