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Paulista LLC
Paulista LLC
Participant
September 14, 2023

PDF Download Gets Stuck

  • September 14, 2023
  • 2 replies
  • 411 views
When I attempt to download my project to PDF it gets stuck at 90% and just stays there. Please help ASAP.

2 replies

David__B
Adobe Employee
David__B
Adobe Employee
September 15, 2023

Hi @Paulista LLC 

 

Did the download complete for PDF eventually? If not would it be possible to duplicate the project and share a pulbic link? 

M
mogsta
Participating Frequently
September 14, 2023

Same, it's been doing it for a few weeks now. It eventually downloads, but I need to just leave the window open and walk away. Surely this is a "known issue" that Adobe can address?

The only thing I can do is download as JPG or PNG, unless I have all day to wait for the PDF to finally download.

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