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Performance Problems

New Here ,
Dec 11, 2023 Dec 11, 2023

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Ever since your update, I have problems retrieving my files, saving photos, "failed to fetch" errors. I create a monthly newsletter. New photos aren't saved in my folder but show up when it's published. Weird. I need help or I will have to switch to a different software. Thank you.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

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Hi @default3npwp2p5ornn,

 

Thank you for your patience, and I'm sorry you're having trouble.

Just saw your post. While I haven't seen recent reports about this, I'm here to help!

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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