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default3npwp2p5ornn
Participant
December 11, 2023

Performance Problems

  • December 11, 2023
  • 1 reply
  • 128 views
Ever since your update, I have problems retrieving my files, saving photos, "failed to fetch" errors. I create a monthly newsletter. New photos aren't saved in my folder but show up when it's published. Weird. I need help or I will have to switch to a different software. Thank you.

1 reply

Lyn_D
Lyn_D
Inspiring
March 4, 2024

Hi @default3npwp2p5ornn,

 

Thank you for your patience, and I'm sorry you're having trouble.

Just saw your post. While I haven't seen recent reports about this, I'm here to help!

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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