Previous Adobe Express files

[Catherine304013453v18]

Hi there since the transition from Beta I can't access my old adobe files and I need them urgently, I keep getting a redirect to the new adobe express site. Please can you help me?

[thejanebradbury]

There is more information in this FAQ section if you scroll down the page https://helpx.adobe.com/uk/express/express-faq.html including:

• I use Adobe Express on desktop. Will my files automatically show up in the new version of Adobe Express? 

• I use Adobe Express on desktop and I also use the mobile app. Will my files automatically show up in the new version of Adobe Express? 

Here is a short video walkthrough of migrating your files:

https://www.youtube.com/watch?v=f9owpqnTewo&t

If you are having problems with your files migrating please check this Troubleshooting File conversion FAQ https://helpx.adobe.com/express/kb/file-conversion-troubleshoot.html

If you still have problems with finding your prior files please contact Adobe Support:

For consumer and SMBV business customers https://helpx.adobe.com/support.html?rghtup=autoOpen