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T
Tetro
Participant
January 30, 2024

Problème d'export

  • January 30, 2024
  • 1 reply
  • 96 views
Bonjour, je n'arrive pas à télécharger une vidéo. Cela m'indique que ça ne peut pas être téléchargé, ça s'arrête à 70%. Comment faire ?

1 reply

T
TetroAuthor
Participant
January 30, 2024
Bonjour, Voici une capture d'écran de ce qui s'affiche, sur les 25 derniers % de téléchargement.
Neelamk
Neelamk
Legend
January 31, 2024

Hi @Tetro,

 

We are sorry for your difficulties. Please let us know if it is happening with all video projects or a particular one. Is it a long video to download? What is the format type of the video? For now, the best workaround is to split the video timeline across multiple pages, download them individually, and then merge them using quick actions.

 

Besides it's always good to test the following:
Reset the page by hitting F5

Clear your browser cache

Change your browser and use one of the following: Edge, Safari, Firefox, and Chrome (and only those 4). Please let us know if this helps.


Thank you,

Neelam

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