Participant

Problemas ao abrir o adobe express

Forum|Forum|1 year ago
November 5, 2024
6 replies
833 views

Boa tarde!

A umas 2 semanas venho tentando abrir o adobe express e sempre recebo o mesmo erro anexado na imagem..

Já tentei várias coisas, outro navegador, reiniciar internet, modo anônimo, desabilitar adblock, etc etc etc

nada resolveu.

Alguma solução? 😕😕

Desktop Web

Y

yab_2393

Participant

isso realmente funcionou obrigado mano

D

dougzzzAuthor

Participant

Hey! Thanks for the answer, it worked! tks alot!

Tarun Saini

Community Manager

Hi @dougzzz @Rique Zanon @ana_8585,

If any of you are using Windows, can you try restoring the Windows firewall to its default setting and let us know if that helps?

Regards,

Tarun

A

ana_8585

Participant

Hola, me pasa lo mismo, ya encontraste alguna solución?

R

Rique Zanon

Participating Frequently

¿Puedes decirme exactamente qué navegador estás usando? ¿Cuál es tu sistema operativo también?

R

Rique Zanon

Participating Frequently

Oi Dougzzz! Conseguiu resolver com os passos do David?

D

dougzzzAuthor

Participant

Boa tarde Rique, tudo bem? Não consegui, ainda sigo com o mesmo erro 😕😕

R

Rique Zanon

Participating Frequently

Quando você tenta usar outro navegador acontece isso? Vamos resolver esse problema!

David__B

Adobe Employee

Hi @dougzzz

Thanks for trying those troubleshooting steps.

For next steps I'd suggest
- Try using a different internet connection
- Temporarily switch to public DNS and see if the issue persists https://adobe.ly/48zWFQf

Best,
Dave

D

dougzzzAuthor

Participant

Hi David, tks for the reply but that didnt work 😞

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