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March 12, 2025

problems on iOS 18 since last version in Adobe Express creative

  • March 12, 2025
  • 1 reply
  • 339 views

I am using Adobe Express paid account which give me the possibility to create in the iOS app and in the Internet since iOS last update 18.2.2 or later when I'm trying to upload a picture that I just took with my iPhone 16 four Max or for my library it doesn't upload the picture and it gives a blank page when I'm trying to upload which means to add a media for Adobe stock from the inside library of the application it works perfect I console the support and I found out that another friend of mine has the same problem. I told the support in the engineer team to solve it quickly he doesn't happen in any other application and I already uninstall and install again after restart my iPhone of course they usually the bag already been done. I hope they will solve it quickly because I can't use the app.

 

1 reply

David__B
Adobe Employee
Adobe Employee
March 12, 2025

Hi @cfir winehouse

This sounds like an issue related to the 18.4 beta release of iOS. Once this version is installed on a device, this issue occurs, and downgrading to a supported version will not resolve it. I've heard from our developers that Apple is aware of the issue and working on a fix, but I'm unsure when it will be available.

Best,
Dave


DB