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Participant
September 11, 2023

Problems Saving Templates

  • September 11, 2023
  • 1 reply
  • 151 views
Attempting to save multi layered graphics as templates- templates do not save. This latest design was originally created last year in AE. I have duplicated the original and want to create a template. I'm working at a school, trying to get teachers on board with libraries and templates this term. Myself and the teachers most often get this error (I think I've only had one or two save correctly). I have been attempting this on and off for months now in both new and old version of AE.

1 reply

Tarun Saini
Community Manager
Community Manager
September 25, 2023

Hi there,

 

We're sorry to hear about this. Is it possible for you to share the screen recording of the issue? Have you tried using another browser to check if that helps?

 

We're here to help, just need some info.

 

Regards,

Tarun