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Publish a Webpage but Images are Blurry

Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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We have published a web page in Adobe Express, but for some reason, the images are blurry upon publishing. The images appear clear/crisp in the Workspace but are blurry in the Preview screen, and when published(going to the url link for the web page). Is anyone else having this issue? Do you have a solution for this? Is it an internet connectivity issue, or something on the Adobe Express end?
Bug Unresolved
TOPICS
Performance

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16 Comments
New Here ,
Oct 20, 2023 Oct 20, 2023

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I have had the same issue.  I've created numberous pages, going back to when it was called "Spark", and never had an issue with high resolution images looking as bad as they are once I hit Publish.

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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try to upload the image under de media theire is a bug in the assed maneger.bug2.jpg

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New Here ,
Nov 01, 2023 Nov 01, 2023

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I'm having this issue as well, can you explain the workaround for getting high quality images in Express while you work on the bug? 

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New Here ,
Nov 08, 2023 Nov 08, 2023

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same issue here, the live link image quality is atrocious, but crisp in the builder. 

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Community Beginner ,
Nov 10, 2023 Nov 10, 2023

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did you figure out a fix yet?

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Adobe Employee ,
Nov 13, 2023 Nov 13, 2023

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Hi everyone,

 

Could you pelase check now? A fix has been deployed and we have positive confirmation from some users. (I am not sure if the fix requires a re-publish; I'd check without re-publishing first.)

 

Thanks,

Abhi G

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New Here ,
Nov 13, 2023 Nov 13, 2023

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Still having the same issues with the blurring once previewing or publishing. 

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Adobe Employee ,
Nov 13, 2023 Nov 13, 2023

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@Jana Katharin2463791508vt 

 

Could you post your published link here?

 

Thanks
Abhi G 

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New Here ,
Nov 16, 2023 Nov 16, 2023

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mine seems ok now 🙂

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New Here ,
Dec 12, 2023 Dec 12, 2023

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this issue is still happening 

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New Here ,
Jan 18, 2024 Jan 18, 2024

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Any update on this I'm currently working on a brochure using the webpage and have image quality issue, images are blurry when in 'preview' or 'present' mode, it doesn't matter if it's my own photography or Adobe stock images, both are blurry

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New Here ,
Jan 18, 2024 Jan 18, 2024

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just published a webpage, the first image is blurry at first and then approx 5 seconds later the quality looks good. 

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Adobe Employee ,
Feb 07, 2024 Feb 07, 2024

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Hi @markshawphotography, @defaultpnj150fa2i2r, @Mark24138392yts2, @herbertd54743478, @Hillary23404388l7pu and JACKREVERE,

Thank you all for your patience.

I am following up on this as our engineering team worked on fixing a few bugs some time ago and wanted to know if it's working for you now!
If you're still experiencing issues, please share your webpage link via DM.

Please let me know if this is resolved for you, too, as I'm here to help and to get you back on track. 🙂

 

I'm looking forward to hearing from you.

 

^Lyn

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Community Beginner ,
Mar 01, 2024 Mar 01, 2024

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Hi, Im testing a couple of pages of a presentation on the webpage and when i present, the quality is awful. I know there was a bug reported in 2023, but has this been resolved ?  you can see it here https://new.express.adobe.com/webpage/design/urn:aaid:sc:EU:1cd9af29-be0d-4217-9545-bf969c36eb20?cat... 

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New Here ,
Mar 15, 2024 Mar 15, 2024

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Having the same issues with images uploaded to the webpage.  How can this be corrected?

 

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Community Beginner ,
Mar 17, 2024 Mar 17, 2024

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Hi, I didn't get an answer from adobem, but i did find a way around it. Instead of creating a webpage and then uploading my presentation (where the images were blurry), i did the following :

In your workspace, click share and then scroll down to 'Publish to web' - that will give your a URL to your presentation with no blurring issues 

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