Participant

Publish a Webpage but Images are Blurry

Forum|Forum|2 years ago
October 20, 2023
19 replies
3047 views

We have published a web page in Adobe Express, but for some reason, the images are blurry upon publishing. The images appear clear/crisp in the Workspace but are blurry in the Preview screen, and when published(going to the url link for the web page). Is anyone else having this issue? Do you have a solution for this? Is it an internet connectivity issue, or something on the Adobe Express end?

Performance

D

defaultmu4wgo2yh4k6

Participant

I am still having this issue - are there any updates or suggestions for a workaround?

Tarun Saini

Community Manager

Hi

@defaultmu4wgo2yh4k6

We're sorry to hear about this. I'd like to inform you that our product team is working on this issue. Once we have a fix for it we will let you know.

Also, please share your project URL and your Adobe ID with us to investigate further.

Regards,

Tarun

Lisa Holland

Participant

This completely solved the issue, thank you!

Lyn_D

Inspiring

Dear all and @TheOriginalAshley, Thank you for remaining supportive and patient.

I did some digging, and a workaround has yet to be found, but rest assured, our engineering team is working on resolving this issue as soon as possible.

-Lyn

T

TheOriginalAshley

Participant

@Lyn_D is there a workaround for this yet? The images are still rendering terribly pixellated, no matter how crisp they are in the build platform.

J

jo353310975kjz

Participant

Hi, I didn't get an answer from adobem, but i did find a way around it. Instead of creating a webpage and then uploading my presentation (where the images were blurry), i did the following :

In your workspace, click share and then scroll down to 'Publish to web' - that will give your a URL to your presentation with no blurring issues

S

shastab60024007

Participant

Having the same issues with images uploaded to the webpage. How can this be corrected?

J

jo353310975kjz

Participant

Hi, Im testing a couple of pages of a presentation on the webpage and when i present, the quality is awful. I know there was a bug reported in 2023, but has this been resolved ? you can see it here https://new.express.adobe.com/webpage/design/urn:aaid:sc:EU:1cd9af29-be0d-4217-9545-bf969c36eb20?category=photos

markshawphotography

Participant

just published a webpage, the first image is blurry at first and then approx 5 seconds later the quality looks good.

Lyn_D

Inspiring

Hi @markshawphotography, @defaultpnj150fa2i2r, @Mark24138392yts2, @herbertd54743478, @Hillary23404388l7pu and JACKREVERE,

Thank you all for your patience.

I am following up on this as our engineering team worked on fixing a few bugs some time ago and wanted to know if it's working for you now!
If you're still experiencing issues, please share your webpage link via DM.

Please let me know if this is resolved for you, too, as I'm here to help and to get you back on track. 🙂

I'm looking forward to hearing from you.

^Lyn

markshawphotography

Participant

Any update on this I'm currently working on a brochure using the webpage and have image quality issue, images are blurry when in 'preview' or 'present' mode, it doesn't matter if it's my own photography or Adobe stock images, both are blurry

A

Andrew342133114a78

Participant

this issue is still happening

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