QR Code Generator: Now only with redirection? SVG Download impossible?

[MCPGD]

Hi,

1) I noticed today that QR codes can only be downloaded as PNG, even if I select ‘SVG download’. I guess it's a bug?
2) What bothers me even more is that the codes only open the links redirected via an Adobe link. Why is that?

Thx!

[thejanebradbury]

Hello, I've just tried a QR code and it works for me in Chrome. Here's my screenshot just before I downloaded the SVG, and it's not an Adobe link. 

 

So, I'm going to ask you to please try the usual steps when something doesn't work the first time:

• Close the project and the window.
• Restart the browser.
• Try again.

If that doesn't fix the problem next try:

• Deleting the specific cookies for Adobe Express - https://support.google.com/chrome/answer/95647
• Clearing the entire browser cache (which will mean signing in again to all websites - I know it's a big pain but I can't tell you how often this works) - https://support.google.com/accounts/answer/32050
• Testing another recommended browser e.g Edge, Firefox or Safari.
• Testing with an incognito window.

Doing all the boring testing stuff helps when it comes to reporting the problem here. If the problem still persists please come back with information about your operating system and the browser you are using, or have tested, and someone can investigate further.

[Evelien_Keijer]

I got the same problem. Only .png files, no .svg 😞 Restarted the browser, deleted the cookies, tested in another browser, etc. Still get .png and no .svg at all.

[Tarun Saini]

Hi 

@Evelien_Keijer

,

Welcome to the community! I'd like to inform you that the product team is aware of this issue. We will keep you posted with any updates.

Regards,

Tarun