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jlin78909
Participant
January 11, 2024

sidebar freaking out

  • January 11, 2024
  • 18 replies
  • 2128 views
searched in the logo section and results are constantly flickering

    18 replies

    Show previous replies
    J
    Jennifer5EF9
    Participant
    March 20, 2025

    Sometimes when I search in the left menu (in this instance, it happened in the elements section) the menu will glitch and flash. I've included a GIF of my screen recording since I can't upload a video. Hopefully this helps for my lack of words to describe what is happening. 

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    March 20, 2025

    Hi @Jennifer5EF9, Thanks for reaching out, and welcome to our Adobe Express community! 

     

    I tried to replicate this on my end, but it worked fine for me. Can you try changing the browser zoom settings to see if that makes any difference? You can also try clearing out the browser's cache/cookies once. Do share your observations, and we'll let our product team know about this issue if it still persists for you. 

     

    Best,

    Amitej

    A
    Adobe Employee
    Abhi.G @ ADBE
    Adobe Employee
    March 4, 2025

    If you are using Chrome on Windows, could you try turning off smooth scrolling as described here: https://www.anyrecover.com/windows-tips/google-chrome-flickering-windows/#solution4?

     

    Hope this helps

    Abhi G

    A
    Apurva5EA8
    Participant
    March 4, 2025

    Adding my observation for the same issue:

    I am working on express. Working with elements, if I type "Next Step" in the search widget, the side bar starts flickering. To define flickering - the way phones vibrate when you put em' on vibrate mode, and you receive a call. I have attempted this 3 to 4 times, just now. It happens to me only when I typed in the above string of words. 
    Thanks,
    PR

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    March 4, 2025

    Hey @Apurva5EA8, Welcome to our community, and thanks for posting here! This seems strange. Can you let us know which browser you were working on? Did you try it on any other recommended browsers, like Edge, Chrome, Safari, or Firefox? You may also want to try in incognito/private browsing mode to see if that makes any difference. 

     

    I tried replicating the issue, and it works fine on Chrome and Firefox browsers. If possible, share a screen recording of the workflow you mentioned so we can investigate this.

     

    Best!

     

    A
    alexb60403468
    Participant
    May 1, 2024
    When searching things, then clicking on icons, the sidebar starts to shake, "Apple core" for example
      nehab21359303
      nehab21359303
      Participant
      March 25, 2024
      The left panel of the screen vibrates all of the sudden. I have noticed this error on regular basis. Also the app hangs inbetween and shows white screen everyime. one needs to restart it after every half an hour.
        Winnie_M
        Winnie_M
        Inspiring
        April 2, 2024

        Hi @nehab21359303,

         

        Sorry to hear about that.

         

        As we cannot reproduce the issue, can you share a screen record when the vibration occurs? Can you confirm the browser version and the OS version of your device (Windows or Mac)?

         

        Were you editing a video or an image? Was it a template? Did you see any error messages? We suggest you change the browser (Safari, Google Chrome or Microsoft Edge are recommended), clear the caches browser or try to use the app in incognito mode.

         

        We're here to help and are looking forward to hearing from you.

         

        Thanks,

        ^Winnie

          M
          Mister297177238ekm
          Participant
          March 23, 2024

          This is a repeatable bug on my Windows 10 machine on Chrome. I have not tested incognito yet.

          The text screen has a flicker bug that could be a serious concern for those with epilepsy. To produce the screen flicker:

           

          1. Open new 1:1 file.

          2. Go to text.

          3. Search "vintage"

          4. Enjoy the lightshow. 

          Extremely random.

            Tarun Saini
            Community Manager
            Tarun SainiCommunity Manager
            Community Manager
            March 29, 2024

            Hi 

            @Mister297177238ekm

            ,

             

            Sorry to hear about this issue. I tried to replicate this issue, but it seems to work fine. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Did you recently install any third-party plugins or extensions to your browser? Try clearing the browser's cache and cookies and let us know if that helps.

             

            Regards,

            Tarun

            D
            default351142420zzzyy
            Participant
            January 29, 2024
            when I type rectangle and go to shapes the elements menu shakes.
              D
              default34884485w6gq0a
              Participant
              January 18, 2024
              When I open the Frames panel (in Chrome), the panel jitters rapidly between two widths(?). The first frame is nearly still but all others jitter constantly. I can't seem to use it.
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