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defaultmpmnq3mrfeyc
Participant
November 8, 2023

SLOW AND LAGGING

  • November 8, 2023
  • 2 replies
  • 163 views
We have a premium account and it's gotten bad, like really bad. On top of that, we're getting error messages when creating a simple image. This needs to be fixed based on the all the complaints I've read about.

2 replies

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
November 8, 2023

Hi,

 

The error should now be fixed (if you have Adobe Express open in a browser tab, be sure to refresh it).

Sorry for the incovenience.

 

Abhi G

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
November 8, 2023

Hi @defaultmpmnq3mrfeyc 

 

The error you are seeing is being worked on, with the highest ugency.

 

We are also continually working on improving performance. For now, if you are using Safari, it may be worth considering the Technology Preview version (see https://helpx.adobe.com/express/kb/known-issues-in-adobe-express.html#web) or a different browser.

 

Abhi G

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