Something's missing...your system is not supported.

[Syed Ibrahim386145109vsc]

Something's missing...your system is not supported. This error is shown when I am trying to open Adobe express.I wanna tell that I am using window 11 and using chrome browser. All the requirements are complete which are given in this link  https://helpx.adobe.com/express/system-requirements.html#system-requirements-new-mobile. So please don't say me to check system requirements just give me a solid solve.

[Amiable_Journey15C2]

I have the same problem with Mac. I have just updated to Sequoia

[David__B]

Hi @Amiable_Journey15C2

Sorry to hear about your difficulties. I'm on a Mac running Sequoia and can use Express fine so think that is likely not the cause. Had it worked previously? Could you please test these and let us know if they help:

• Test in different browsers  - Chrome, Firefox, Safari
  
• If you're using VPN try accessing Express without it
• Try clearing the browser cache  -  https://adobe.ly/4hxIjDl
• Test in incognito/private browsing mode -  https://adobe.ly/3WjFhu3
• Ensure hardware acceleration is enabled. Here's one resource that explains how to check that: https://adobe.ly/3WhYxZ1
• Navigate to https://adobe.ly/4hb32fR and confirm that it shows as green (✓ This browser supports WebGL 2)

Thanks,
Dave