Sandra239937786xi9

Participant

Something went Wrong Message

Forum|Forum|2 years ago
November 8, 2023
6 replies
1078 views

When I click on the project I want to work on, I can open it, but as soon as I click on text to edit a pop up message comes up that says " something went wrong" It then gives me the option to go home or refresh, however neither one of those issues fixes the problem as soon as the project loads again the same issue with the same pop up message comes up.

Adobe Employee

@Jon32170508ajj2

Could you share the url of one of your Express files (from the browser's address bar when you get this error message)?

Thanks

Abhi G

Jon32170508ajj2

Participant

I also get this everytime I try to use Adobe Express over the last few days... Here's a screenshot.

Adobe Employee

@PluviophileMico

Could you please include a screenshot of the error message with the UUID?

Thanks

Abhi G

PluviophileMico

Participant

refreshing the page don't solve the problem. I have the same problemn

Adobe Employee

Hi,

The error should now be fixed (if you have Adobe Express open in a browser tab, be sure to refresh it).

Sorry for the incovenience.

Abhi G

Adobe Employee

Hi @Sandra239937786xi9

Sorry to hear you are running into this issue. We are aware of this and are actively investigating a fix.

Thanks for your paience.

Abhi G