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1

Something went Wrong Message

Community Beginner ,
Nov 08, 2023 Nov 08, 2023
When I click on the project I want to work on, I can open it, but as soon as I click on text to edit a pop up message comes up that says " something went wrong" It then gives me the option to go home or refresh, however neither one of those issues fixes the problem as soon as the project loads again the same issue with the same pop up message comes up.
Bug Unresolved
TOPICS
Image Editor , Performance
903
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6 Comments
Adobe Employee ,
Nov 08, 2023 Nov 08, 2023

Hi @Sandra239937786xi9 

 

Sorry to hear you are running into this issue. We are aware of this and are actively investigating a fix.

Thanks for your paience.

 

Abhi G

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Adobe Employee ,
Nov 08, 2023 Nov 08, 2023

Hi,

 

The error should now be fixed (if you have Adobe Express open in a browser tab, be sure to refresh it).

Sorry for the incovenience.

 

Abhi G

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New Here ,
Nov 17, 2023 Nov 17, 2023

refreshing the page don't solve the problem. I have the same problemn

 

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Adobe Employee ,
Nov 17, 2023 Nov 17, 2023

@PluviophileMico 

 

Could you please include a screenshot of the error message with the UUID?

 

Thanks

Abhi G

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New Here ,
Nov 23, 2023 Nov 23, 2023

I also get this everytime I try to use Adobe Express over the last few days... Here's a screenshot.Screenshot 2023-11-23 164442.png

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Adobe Employee ,
Nov 27, 2023 Nov 27, 2023
LATEST

@Jon32170508ajj2 

 

Could you share the url of one of your Express files (from the browser's address bar when you get this error message)?

 

Thanks

Abhi G

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