I keep getting this Adobe Express message when trying to download pngs & jpgs of designs I made:
"Sorry, we were not able to license all Stock content. Some Stock assets can no longer be used.
Please delete assets marked with the failed icon
and re-upload them or try a different asset.
(Failed audio assets will have a grey bar.)"
I have full premium access to the stock images included in Adobe Express and none of my images have the red icon
. It's frustrating that the money we spend for reliability on a huge company like Adobe could have these bugs that date back 3+ years with no concrete solution.
Things I've tried to no avail:
- Upload pages to google drive add-on
- Disable pop-up blocker
- Try downloading pages on different browsers (Chrome, Safari)
- Delete/ Reset Cache and Cookies
- Refresh page
- Log out and log back in
- Check that my subscription is still active (It's still active and up-to-date)
Need help with this ASAP as I'm dealing with deadlines!
Cheers