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D
default323925782258bf
Participant
September 19, 2023

Students can't get into AE

  • September 19, 2023
  • 1 reply
  • 238 views

My students are accessing AE through the Clever portal. They are getting SSO sign in errors (screenshots) or when they do get into the App they can not open the content and it just says "getting things ready (.png). [ Removed by Moderator]

1 reply

Lyn_D
Lyn_D
Inspiring
December 20, 2023

Hi @default323925782258bf,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

Our engineering team has fixed some bugs since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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