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Participant
September 23, 2023

Suddenly getting odd error message

  • September 23, 2023
  • 1 reply
  • 101 views

Hi!

I've been a loyal and highly satisfied customer of Adobe Express for a few years now.

 

All of a sudden, within the last 24 hours or so, I started getting an error message when trying to use images.

 

The error message is "Failed to license one or more images."

 

I tried logging out and logging back in; that didn't work.

 

Might anyone have an idea on how I can get this issue resolved?

 

Thank you for your help!

1 reply

Tarun Saini
Community Manager
Community Manager
December 29, 2023

Hi there,

 

Apologies for the delayed response. Is the issue you mentioned persisting? If yes, please ensure you're plan is active. Let me know so I can assist you further.

 

Regards,

Tarun