Suddenly getting odd error message

Report · Sep 23, 2023

Hi!

I've been a loyal and highly satisfied customer of Adobe Express for a few years now.

All of a sudden, within the last 24 hours or so, I started getting an error message when trying to use images.

The error message is "Failed to license one or more images."

I tried logging out and logging back in; that didn't work.

Might anyone have an idea on how I can get this issue resolved?

Thank you for your help!

Report · Dec 29, 2023

Hi there,

Apologies for the delayed response. Is the issue you mentioned persisting? If yes, please ensure you're plan is active. Let me know so I can assist you further.

Regards,

Tarun