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templates with animation

Community Beginner ,
Dec 12, 2023 Dec 12, 2023

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the templates with animation embedded in them do not work properly. They cause the application to freeze whenever I select one of them. Please update the filter so I can remove all templates with animation. This is incredibly frustrating and time consuming.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 07, 2024 Mar 07, 2024

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Hi 

@Machele32333030qarc

,

 

We're sorry for the delay. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps. If you would like to see templates without animation, uncheck the "Animated templates" option & that will give the result.

 

Let us know if that helps.

 

Regards,

Tarun

 

 

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