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TRANSPARENT BACKGROUND

New Here ,
Aug 17, 2023 Aug 17, 2023

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I dont like this new update. it was better before IMO. I need a completely transparent background. The background becomes transparent, but there is still a solid white color behind the text Im trying to create. This is really frustrating because it came out perfect before the update with everything transparent. Now I cant update this image to my website because there is a solid white color behind the text. Doesnt look good and not what I need. I was able to do it before. Please advise.
Bug Fixed
TOPICS
Image Editor , Performance

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3 Comments
Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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Hi @default31734624zgyfwe - For a transparent background, select Background color then select No fill.

 

AnotherPhil_1-1692742388604.png

 

 

From there you can download your image as a Transparent PNG.

 

AnotherPhil_2-1692742491545.png

 

Please let me know if that doesn't work, and mark this message as correct if it does.

 

- Phil

Status Fixed

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New Here ,
Aug 30, 2023 Aug 30, 2023

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Hi Phil,
That does not work. Yes it creates the transparent image, but there is
still a solid white color behind the actual letters/image I'm creating.
When I place the "transparent" image on my website, it is not truly
transparent like I was previously able to do. I could provide screenshots
if it helps you understand what I'm saying. Please advise thank you.

Kyle

(removed personal data)

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Adobe Employee ,
Aug 30, 2023 Aug 30, 2023

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Yes, please provide screenshots so that I can recreate the issue.

- Phil

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