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default38938827bq4jxc
Participant
August 1, 2024

Unable to save video to pc

  • August 1, 2024
  • 1 reply
  • 90 views
I can't work out how to save the video. seemed to work before but now it says your working on it. Such a simple thing should be easy. I don't want to save it to any cloud BS

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
August 13, 2024

Hi 

@default38938827bq4jxc

,

 

Thanks for your patience. Is it happening with only one specific video, or is it happening with all videos? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, you can try clearing the browser's cache and cookies and check if that helps.

 

If that doesn't help, could you please share the project URL with us to investigate further?

 

Regards,

Tarun

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