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6 replies

David__B
Legend
May 1, 2025

Product team has fixed the issue

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Known Participant
March 10, 2025

yes it is now working again, thank you. 

What caused the issue ?

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Known Participant
March 10, 2025

can this be escalated as without this i can't continue my work

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Amitej S
Community Manager
Community Manager
March 10, 2025

Hey @Northwest29778056nk7l, Can you try again and confirm if it works fine for you? Our team worked on a fix for this, and I'm able to upload images from the device.

 

 

 

Try after clearing the cache/cookies of the browser and let us know how it goes.

 

Thanks!

Amitej

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Known Participant
March 10, 2025

you can only pick from the stock photos, you cannot upload your own. 

This has been working fine for the last 4 hours and suddenly stopped. Appears to impact covers, photos, photo grids, split layouts. 

I've also tried creating a brand new webpage and the problem still exists. 

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Amitej S
Community Manager
Community Manager
March 10, 2025

Hey @Northwest29778056nk7l, I tried to replicate it and has the same issue. I've informed the team about it and will update you once we get more info on this. 

 

Thanks for reporting this. 

Amitej

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