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Updated app, now project is gone

New Here ,
Jan 14, 2025 Jan 14, 2025

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Hi,

I went ahead and updated the Adobe Express app to the latest version and now one of my projects has mysteriously gone missing. All of my other projects are still available, but this specific one is gone. What's more infuriating is that this specific project is one that I use on a regular, since I'm a part of a discord-server and make images where I've created a template that I can just shove around minor parts in.

 

I've checked in the cloud and everything, but the project is nowhere to be found. I've also tried to log in on the site on my computer and it's still gone.

 

I'd gladly appreciate some help on this!

Bug Unresolved
TOPICS
iOS

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2 Comments
Adobe Employee ,
Jan 15, 2025 Jan 15, 2025

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Hi 

@jonatan_1502

,

Welcome to the community! Your projects should be in https://adobe.ly/4hem5pF or a folder contained within it.


If you don't see them, please make sure:

- You are logged in with the correct Adobe ID

- Also check https://adobe.ly/3CcZtHd and https://adobe.ly/3WlUxGG

 

Let us know if that helps.

 

Regards,

Tarun

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New Here ,
Jan 15, 2025 Jan 15, 2025

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Hi, thank you for your answer.

 

The project is still nowhere to be found. I've searched for it everywhere and it really does seem like it's simply gone. I'll have to make a new project unfortunately, but that's life I guess.

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