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Participant
October 13, 2023

Video Download

  • October 13, 2023
  • 1 reply
  • 146 views
Cannot get any of my video projects to download. They are all getting a 'Download failed' error stating to try again.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
November 7, 2023

Hey,

Are you still having difficulties downloading video projects from Adobe Express? If yes, can you try it after clearing the cache/cookies of the browser you're using? Ensure you are on the official built of the recommended browsers (Edge, Chrome, or Safari), and JavaScript must be enabled.

 

Let us know about your observations!

 

Best,

Amitej

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