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S
SoulFit
Participant
March 14, 2025

Video not uploading

  • March 14, 2025
  • 2 replies
  • 231 views

Is anyone else having issues uploading video for editing? Each time I attempt to upload my own video it does it's processing thing to upload and then just goes back

to a blank canvas. 

2 replies

S
SoulFitAuthor
Participant
March 14, 2025

Thanks for responding. It's happening with both video and image upload. I'm using Adobe Express mobile app and currently IOS 18.4

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
March 14, 2025

Thanks for your response 

@SoulFit

,

It's a known bug. Please follow this community thread to get the latest updates- https://adobe.ly/4hw9C09 

 

Regards,

Tarun

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
March 14, 2025

Hi 

@SoulFit

,

Thanks for reaching out! We're sorry to hear about this. Is this happening with only videos or images? Are you getting any error messages? Which platform you're using? Is it a desktop or mobile? Also, please let us know the version of the OS you're on.

 

We're here to help, just need some info.

 

Regards,

Tarun

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