• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

We're working on your file.....

New Here ,
Dec 11, 2023 Dec 11, 2023

Copy link to clipboard

Copied

Every time I try to download my image, I keep getting the error "We're working on your file. You'll be able to download it soon.". It is also not saving my image either.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

Views

267

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

Copy link to clipboard

Copied

LATEST

Hi @David28222709jo81,

 

Thank you for your patience, and I'm sorry you're having trouble.

I just stumbled across your post and figured it's been a while since this came up. I haven't been able to recreate the issue, but I wanted to check in case you're still stuck.

Sometimes, clearing your browser's cache and cookies or trying a different browser/incognito mode can do the trick!

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

 

Votes

Translate

Translate

Report

Report