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Participant
Sep 21, 2023 12:39 PM UTC
Open for Voting

We've encountered a problem. Try refreshing the page or return back to home.

It is beyond understanding why Adobe hasn't fixed it yet. So many users are getting frustrated. Please fix it.

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36 replies

Manish.Mishra.007
Participating Frequently
Oct 16, 2023 6:10 AM UTC
Hi,

Using the Adobe Express app for windows and I have also used Chrome browser
to sign in on Web app.

Thank you
Manish Mishra
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thejanebradbury
Community Expert
Community Expert
Oct 16, 2023 6:04 AM UTC

Thanks for the screenshot: which browser are you using to access Adobe Express?

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Manish.Mishra.007
Participating Frequently
Oct 16, 2023 2:20 AM UTC

Hi, 

 

I have been facing the same issue for past 2-3 weeks now. The mobile version works fine but the windows app and browser access is showing the below error. I have already tried uninstalling and reinstalling app again but it was of no help. 

 

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Participant
Oct 5, 2023 3:53 PM UTC

tried incognito, cleared everything, tried 3 browsers (chrome, edge, firefox), still this message (We've encountered a problem. Try refreshing the page or return back to home.)

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Participant
Oct 11, 2023 4:25 AM UTC

I tried restoring my firewall settings to the default settings. And it worked!!!

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Imaginerie
Community Expert
Community Expert
Sep 30, 2023 9:49 AM UTC

It would help if you could describe the circumstances in which you get the error message, as well as a screenshot.
If it's a bug, then the dev team will be able to look into it.

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