Participant

We've encountered a problem. Try refreshing the page or return back to home.

Forum|Forum|2 years ago
September 21, 2023
25 replies
11310 views

It is beyond understanding why Adobe hasn't fixed it yet. So many users are getting frustrated. Please fix it.

Manish.Mishra.007

Participating Frequently

Hi,

Using the Adobe Express app for windows and I have also used Chrome browser
to sign in on Web app.

Thank you
Manish Mishra

thejanebradbury

Community Expert

Thanks for the screenshot: which browser are you using to access Adobe Express?

Manish.Mishra.007

Participating Frequently

Hi,

I have been facing the same issue for past 2-3 weeks now. The mobile version works fine but the windows app and browser access is showing the below error. I have already tried uninstalling and reinstalling app again but it was of no help.

B

balk634

Participant

tried incognito, cleared everything, tried 3 browsers (chrome, edge, firefox), still this message (We've encountered a problem. Try refreshing the page or return back to home.)

S

Sanz328418801cuv

Participant

I tried restoring my firewall settings to the default settings. And it worked!!!

Imaginerie

Community Expert

It would help if you could describe the circumstances in which you get the error message, as well as a screenshot.
If it's a bug, then the dev team will be able to look into it.

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