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2

Where does one turn on Hardware Acceleration?!?!

Community Beginner ,
Mar 18, 2024 Mar 18, 2024
Adobe Express desktop app - Keep getting a message in to "Improve canvas performance by enabling hardware acceleration " but no indication HOW?!?! Where are preferences on A
Bug Unresolved
TOPICS
Desktop Web , Performance
1.5K
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3 Comments
Adobe Employee ,
Mar 28, 2024 Mar 28, 2024

Hi 

@J Oscar

,

 

We're sorry to hear about the issue you're seeing. Could you please let us know which browser you are using? Since when have you been using this issue? Have you recently made any changes to your browser? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies.

 

Let us know how it goes.

 

Regards,

Tarun

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

Hello, if you're on Chrome go to settings, System and enable hardware acceleration.
The screenshot is in French but you should find the way 😉

 

Capture d’écran 2024-03-28 à 11.24.43.png

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Adobe Employee ,
Mar 28, 2024 Mar 28, 2024
LATEST

Hi @Alexandre Becquet,

 

Thanks for your suggestion, but when I try to find this in Chrome, I get it as per the screenshot.

 

TarunSaini_0-1711621829260.png

 

 

Regards,

Tarun

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