Skip to main content
Sarah244217092lsr
Participant
August 22, 2023

Where is all my files gone?

  • August 22, 2023
  • 2 replies
  • 134 views
I had hundreds of video files and they are no longer in my account

2 replies

Alexandre Becquet
Community Expert
Community Expert
August 22, 2023

Hello, do mean you'are not able to see all your files on the new Adobe Express? 

Neelamk
Legend
August 22, 2023

Hi @Sarah244217092lsr ,

 

We apologize for your experience; you cannot find your saved files. Please contact customer support so we can help you find your files. https://helpx.adobe.com/support.html?rghtup=autoOpen

 

I hope this helps you.

 

Thanks,

Neelam