Adobe Express Beta Broken Link

[Colorful_Ocean5C7F]

I can't seem to access Adobe Express via internet browser nor Adobe Creative Cloud launcher - it keeps generating incredibly long links and saying that the site is either temporarily down or the location has moved. All of the links look something like:

I am on a PC using Google Chrome on the latest version of Windows. All buttons on the Adobe Express website yield a similar result. I've also tried incognito mode to no avail. 

https://new.express.adobe.com/?samcap_id=ccdt_applist&promoid=1FJDDFLL&mv=product&mv2=accc&guid=870e...

[kglad]

clear your adobe.com cookies or try a different browser.

or use 

https://new.express.adobe.com/?category=generative-ai

https://www.adobe.com/express/learn/blog/tags/news

<moved from cc desktop bugs>

[Colorful_Ocean5C7F]

That did not work. 

Neither does the link - there are no buttons to click through and access Adobe Express. Problem isn't solved. 

[Colorful_Ocean5C7F]

DNS_PROBE_FINISHED_NXDOMAIN is the error generated after all-time browsing history and cookies were deleted on tested on both browsers. 

[kglad]

@Colorful_Ocean5C7F 

from https://www.hostinger.com/tutorials/fix-dns_probe_finished_nxdomain:

DNS_PROBE_FINISHED_NXDOMAIN can happen for several reasons:

• A web browser cannot locate the target website because the domain is not registered or has expired.
• The domain is not pointing to any IP address.
• There is a misconfiguration in the DNS settings of the user’s computer, so it cannot resolve the domain.
• A VPN or antivirus software interferes with the network settings.
• The issue comes from the internet provider.

[Kalvyn Rasquinha]

@Colorful_Ocean5C7F does it work for you in an incognito window?

[Abhi.G @ ADBE]

Hi, if you are trying this from Canada using Rogers as ISP, this may help: https://community.adobe.com/t5/adobe-express-bugs/adobe-express-unavailable/idc-p/14016708#M443

[Colorful_Ocean5C7F]

I'll take a look and get back to you! Thanks. 

[Colorful_Ocean5C7F]

I tried incognito and it did not work. 

[kglad]

try yout mobile not using your wifi

[Madalin Naum]

Hello,

Are you based in Canada? There is a known DNS issue for users based in Canada. You can find some details & troubleshooting tips on this page https://helpx.adobe.com/express/kb/known-issues-in-adobe-express.html.

Also, is there any chance you're using a VPN or proxy?

Thanks a lot!

[Jennifer23738117c3cf]

Having the exact same issue.  

[Madalin Naum]

Hi Jennifer,

Are you based in Canada? There is a known DNS issue for users based in Canada. You can find some details & troubleshooting tips on this page https://helpx.adobe.com/express/kb/known-issues-in-adobe-express.html.

Also, is there any chance you're using a VPN or proxy?

Thanks a lot!

[Madelyn28032635zdr6]

Having the same issue. When I try to paste the link anywhere it's a broken link. over SMS, web, or social media like LinkedIn. 

[tammue]

SAME problem!! Two months in a row.  GIVE ME THE OLD VERSION BACK!!!!