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Participant
September 15, 2025
Question

Adobe Express - Can't view previous projects and brand does not work

  • September 15, 2025
  • 1 reply
  • 175 views

Hi all. 

Is anyone else having issues accessing 'your stuff' and 'brands'?

If I click on either (on any browser, Safari, Chrome or Edge) on the PC / Laptop, it glitches and tells me that I need to refresh. When I do refresh, it stays blank or loads for ever or just tells me I need to refresh again. 

How do I fix this?

 

1 reply

Amitej S
Community Manager
Community Manager
September 15, 2025

Hi @hb_2269, Welcome to our Adobe Express community! Thanks for posting here! 

This shouldn't be happening. Please confirm if you're getting all the projects and your previous work if you log in to Adobe Express in an incognito/private browsing mode. We'd also like to know if the projects are available on any mobile device that you use. 

Please share these observations with us, so we can help you resolve this. 

 

Best!

hb_2269Author
Participant
September 15, 2025
Good day

On mobile it is all fine.

Incognito does the same.

I can only find my previous work if I search the name of the project, but my stuff does not work.

On mobile I can see them.

Kind Regards


Jeandre van Rooijen


[Jeandre New Email Signature.png]
Tarun Saini
Community Manager
Community Manager
September 16, 2025
I’ve logged in from both profiles.

Still nothing

Kind Regards


Jeandre van Rooijen


[Jeandre New Email Signature.png]

Thanks for your response 

@hb_2269

,

 

Did you check here https://adobe.ly/46pkfhU and https://adobe.ly/42okM2k? If you do not see them there, can you share your Adobe Id with me via private message?

 

Regards,

Tarun