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Participant
April 11, 2025
Answered

adobe express del diseño del tamaño

  • April 11, 2025
  • 1 reply
  • 239 views

Bueno sinceramente en esta actualización que pusieron ustedes el 25 de marzo y su aplicación yo no estoy conforme en esta actualización porque ya no se siente como la antigua 

adobe express 27.3.1
La razón es que en como ejemplo el tamaño de foto como para instagram no pone la foto como uno lo quiere

Y por eso mismo que es por el tamaño de la foto no lo no está bien sinceramente antes era más fácil agarrar una foto de Facebook instagram y se coloca muy bien del tamaño tenía tiene que arreglar eso 

Correct answer chaimaa.7

Hello @Mundojuegostodos. Thank you so much for taking the time to share your detailed feedback, and for including the video — it really helps us understand the issue better. We’re sorry to hear that the recent update didn’t meet your expectations.

In the meantime, we recommend manually adjusting the image within the frame or using the “Fit” or “Fill” options available during editing to better control the layout. As for the loading delay, please try clearing the app cache or restarting your device, as this can sometimes resolve performance issues after an update. If the issue continues, feel free to share more details like your device model and OS version.

If you'd like to officially suggest bringing back the previous behavior, we encourage you to share your feedback directly on our UserVoice platform: https://adobe.ly/4lEVRj9. Your voice helps shape the future of Adobe Express.

 

Thank you again for your support,

Chaimaa

1 reply

Amitej S
Community Manager
Community Manager
April 15, 2025

Hey @Mundojuegostodos, Welcome to our Adobe Express Community! We appreciate your feedback and are sorry to hear that the recent update has not met your expectations. 

Could you share screenshots or screen recordings explaining the workflow you're referring to? It would help our team understand it clearly and then attend to it. 

 

Best,

Amitej

Participant
April 19, 2025

@Amitej S Bueno sobre mi respuesta aquí voy a compartir el link de un video que grabé ahorita que está disponible en tik tok ahí se ve que al momento que quiero que la imagen quede marcada por el tamaño que era no queda como era antes que automáticamente agarra la foto y aparte se tarda un poco en cargar  Bueno yo quiero que puedas solucionar este esta actualización que se puede arreglar que sea más como era antes un poco 

 

https://vm.tiktok.com/ZMBGPr4vc/ 

chaimaa.7
Community Manager
chaimaa.7Community ManagerCorrect answer
Community Manager
April 21, 2025

Hello @Mundojuegostodos. Thank you so much for taking the time to share your detailed feedback, and for including the video — it really helps us understand the issue better. We’re sorry to hear that the recent update didn’t meet your expectations.

In the meantime, we recommend manually adjusting the image within the frame or using the “Fit” or “Fill” options available during editing to better control the layout. As for the loading delay, please try clearing the app cache or restarting your device, as this can sometimes resolve performance issues after an update. If the issue continues, feel free to share more details like your device model and OS version.

If you'd like to officially suggest bringing back the previous behavior, we encourage you to share your feedback directly on our UserVoice platform: https://adobe.ly/4lEVRj9. Your voice helps shape the future of Adobe Express.

 

Thank you again for your support,

Chaimaa