• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Express Desktop Templates not showing

New Here ,
Jul 13, 2023 Jul 13, 2023

Copy link to clipboard

Copied

I have created a library of templates which were working fine up and until a month ago, and it does not let me create any projects from templates. The screen simply does not load them. But when I go into the library I can see them all there.

 

 

TOPICS
Performance

Views

378

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 09, 2023 Aug 09, 2023

Hi @Saffiyah24486826wouf,

 

Thank you for reaching out. Templates created in the previous version of Adobe Express may not be compatible with the current Beta version. The file types and formats between the two versions are different. However, rest assured that once the roll-out of Adobe Express is completed, your previously created templates should start displaying as expected.

In the meantime, if you need to access or share your previous templates, you might consider using the original version

...

Votes

Translate

Translate
Adobe Employee ,
Aug 09, 2023 Aug 09, 2023

Copy link to clipboard

Copied

LATEST

Hi @Saffiyah24486826wouf,

 

Thank you for reaching out. Templates created in the previous version of Adobe Express may not be compatible with the current Beta version. The file types and formats between the two versions are different. However, rest assured that once the roll-out of Adobe Express is completed, your previously created templates should start displaying as expected.

In the meantime, if you need to access or share your previous templates, you might consider using the original version of Adobe Express for now.

 

Please feel free to reach out if you have any further questions or concerns.

Lyn

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines