Adobe Express doesn't work

[alf_1068]

I tried to unblur a blurred photo, but the adjust/sharpen tool apparently does not work at all. Or maybe the guidance is totally misleading (?), however, everything it did was to crop my picture (what I did not want!), but not reduce any blur. The app seems to be a useless waste of time! 

[Tarun Saini]

Hi 

@alf_1068

Welcome to the community! I'm sorry to hear that the Sharpen tool didn't work as expected. The Sharpen adjustment is designed to enhance fine details but may not be able to fully restore a heavily blurred image. If the blur is caused by motion or focus issues, sharpening has limited effectiveness.

Regarding the unexpected cropping, this shouldn't be happening when using the Sharpen tool. You may want to try 

using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

Let us know if that helps.

Regards,

Tarun