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AmeliaJane1980
Participant
October 18, 2022
Question

Adobe Express not showing most recent photos on the phone app?

  • October 18, 2022
  • 1 reply
  • 923 views

Hi, 

I don't know if anyone else has had this issue but using the phone app when i go to use a photo from my phone - the photos its got access to seem to be weeks old and its not showing my most recent ones. Is there a setting somewhere I need to change or update? Oh and I'm using an apple iPhone 14 pro on the latest software. 

Many thanks 

Amelia

This topic has been closed for replies.

1 reply

Lyn_D
Lyn_D
Inspiring
October 19, 2022

Hi @AmeliaJane1980 ,

 

Thank you for reaching out.

 

Go to your iPhone settings and type into the search bar Adobe Express, click on the Adobe Express App in your settings, go to photos then select All photos, restart your phone, and re-test.

 

Kindly let us know if this post has helped you by clicking on 👍Like and Correct Answer.

 

Many Thanks,

~Lyn

DJMadMel
DJMadMel
Participant
October 25, 2022

didn't work for me

    Lyn_D
    Lyn_D
    Inspiring
    October 26, 2022

    Hi @DJMadMel ,

     

    If the steps above didn't work for you, try to delete and reinstall the Adobe Express App.

    When you add pictures for the first time you'll get a popup stating that: "Adobe Express" Would like to Access Your Photos, click on: Allow Access to All Photos.

     

    Let us know if this worked for you. 🙂

     

    Best,

    Lyn

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