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Participant
August 20, 2023
Question

ADOBE EXPRESS UPDATE IS HORRIBLE

  • August 20, 2023
  • 13 replies
  • 1669 views

I HATE HATE HATE THE NEW IMPROVED ADOBE EXPRESS- IT IS BASICALLY USELESS!  I WILL START LOOKING FOR A NEW PROGRAM.

13 replies

Participating Frequently
August 23, 2023

Can we PLEASE go back to the older version until this beta nightmare is over? My brands are gone, I can't figure out how to add a logo after I've recreated my brand. Templates are random templates not mine. I can't create an asset using my branding. I can't toggle colors. There are pages - why are there pages? This is basically no longer the same interface and is not at all friendly to users switching on the fly from the older version. There is no help or hints about "hey this is no longer here, look for it HERE." I used Express because it was quick and easy to create an asset. Now it's a learning curve nightmare. 

Participant
August 22, 2023

Agreed completely. What are switiching to? I'm considering Logoist 4. Had good success with Logoist 2, but am not sure.

 

Joy Katzen-Guthrie
Participant
August 21, 2023

I used to LOVE Adobe Express. I have been using it for years. The new app is A NIGHTMARE. I can't find anything. NONE of my fonts are in it, nor any way to import them. None of Adobe's fonts are in it. There are a total of 4 fonts there. All kinds of options lead to nowhere. You click on them, nothing happens. My "stuff" contains a thousand things I didn't create in Adobe Express and don't want in it, but I cannot remove them. I can't duplicate my original documents nor determine how to edit them as new documents without losing the originals. I can't find the library of original items. I can't find a text box, and editing text is a laborious headache in which I have to delete a letter one at a time rather than highlight text and replace it. The system won't let me highlight text. I can't find how to undo grouped text. Or group text. I can't find how to save a new item. I have wasted an hour here now when I had planned to use this app for a few minutes to update a date and description on an existing flyer. How about how to RENAME an item. Literally can't do that. It didn't allow me to duplicate it with a new name. Now won't let me rename the new file. I have a gross, sick feeling all over. I just spent 30 minutes on "chat" with an idiot who knew NOTHING about this new app and just kept saying "I understand your frustration, give me a minute." Literally a half hour wasted with a customer service idiot who couldn't answer one question. To do this to loyal customers is CRIMINAL. Seriously. This app is something your designers should PLAY WITH until they get it to work. Not unleash on unsuspecting loyal customers who have been using your app for years. You deserve to be put away in solitary rooms and forced to use this piece of {cursing removed} you call an app. I am beyond disappointed. Do not tell me how important my feedback is. FIX IT. Do not tell me you understand my frustration. FIX IT. Shut Up And Fix It. Period. Get the picture?

MStiel
Participant
October 23, 2023

Thank the design heavens for this! I thought I was going crazy, I couldn't update my branding either. Also when are they going to connect the desktop with the app version? How hard could that be? Its not like they need new tech/code since the creative cloud already has those features for their photoshop/ illustrator mobile and desktop apps.