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Participant
August 28, 2023
Answered

Adobe Express video transitions - question

  • August 28, 2023
  • 5 replies
  • 4614 views

Hi!

 

When I create a video using multiple scenes a white flash appears at the beginning of each scene. I tried to add a transition, but it is still there. You can see that only after the download.

 

Any help will be appreciated!

 

Thanks

This topic has been closed for replies.
Correct answer thejanebradbury

One other thing to check - and I had this problem myself - Increase the zoom view of the timeline to its highest and scroll along your video, You might notice blank frames at the beginning or end of each scene and that's what causes the flashing. 

5 replies

Participant
November 29, 2023

Same error here. White flashes between scenes, only when exportet. There are no empty frames in the preview, if when zooming.

Participant
November 29, 2023

Further info: On different browsers (FF + Chrome), with and without transitions, on all export resolutions

natalier50157539
Participant
November 27, 2023

I am having the same issue. I am going to try and go in capcut and fix it. If Adobe could fix this issue that would be great

Participant
October 12, 2023

I have the same problem, now the white flashes appear even in the middle of a clip. The flackering error is not visible in the preview, only once the video is exported and there arent any blank frames in the video.

Any help will be appreciated!

 

Thanks

Participant
October 18, 2023

Adobe will you fix the problem for us?

Participating Frequently
November 15, 2023

Asking the same question, a little appalled by the lack of appropriate fix. 
Spent ages on slideshow and now I cannot it screen it for certain people because the constant flickering can bring on a seizure!!! I have done everything recommended and cannot see these white screens to remove them.  Can't fade out my music, no options except import. Feeling this is a rubbish app.  Canva, even Powerpoint does a better job than this. Premium client - do better Adobe.

thejanebradbury
Community Expert
thejanebradburyCommunity ExpertCorrect answer
Community Expert
August 29, 2023

One other thing to check - and I had this problem myself - Increase the zoom view of the timeline to its highest and scroll along your video, You might notice blank frames at the beginning or end of each scene and that's what causes the flashing. 

Participant
August 29, 2023

Thank you so much, I just checked and you are right! 

Problem solved!

 

thejanebradbury
Community Expert
Community Expert
August 29, 2023

Marvellous, so glad it was an easy fix 👍

Tarun Saini
Community Manager
Community Manager
August 28, 2023

Hi @Valentina319294129wo1,

 

We're sorry to hear about your difficulties. Could you please share the screen recording of the issue you're seeing to help you further? Is it happening with all the videos or with some specific ones? Also, have you tried checking on other browsers like Microsoft Edge and Google Chrome) to see if it makes a difference?

 

We're here to help, just need some info.

 

Regards,

Tarun

Participant
August 29, 2023

Hi Tarun,

 

thank you for your reply! I have attached one of the videos, but all have the same problem.

I tried using both Google Chrome and Safari but the output is the same.

 

Thanks again,

 

Tina