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R
reid30043172ma0k
Participating Frequently
May 24, 2023
Question

Background Removal Problem

  • May 24, 2023
  • 2 replies
  • 5990 views

 

For some reason, and I've never had trouble with this before, when I remove the background on an item that I took a picture of, the image basically inverts. I attached a picture of an example.

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2 replies

C
cekmekoyotocekici
Participant
June 2, 2023

thankssssss 

Çekmeköy Oto Çekici - Kurtarıcı
    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    May 24, 2023

    Hey @reid,

    I tried to replicate this with a similar image, and it worked fine for me on Android and iOS devices. You can try restarting the device once to check if that makes any difference. Also, ensure the device OS and the Adobe Express application are updated to their latest version. 

     

    Let us know how it goes.

     

    Thanks,

    Amitej

    R
    reid30043172ma0kAuthor
    Participating Frequently
    May 25, 2023

    If you have any more suggestions, I'd really appreciate it. 

    Lyn_D
    Lyn_D
    Inspiring
    June 9, 2023

    For example, this is what my end product usually looks like after I've done all the editing and background removal:


    Hi @reid30043172ma0k,

     

    Thank you for sharing.

    Please use the workaround for now by pre-taking all your images with your iPhone camera and saving them in your camera roll. Then, when you go into Adobe Express->  Under "Quick Actions", "Remove Background", choose "Photo Library" instead of "Take Photo". This should work as a temporary solution.

     

    We will keep you updated.

    Lyn

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