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Maddie24986157t43y
Participant
June 27, 2022
Answered

Can’t access photos

  • June 27, 2022
  • 1 reply
  • 1977 views

I accidentally said it could only access select photos from my phone, and now, even after looking through the settings and trying different things, I cannot upload or access any more images. How do I change my preference?

Correct answer Amitej S

Hi Maddie, 

 

Thanks for reaching us.

 

Preferences can be reset in the following manner: 

If you have an iOS device, you may open the Adobe Express app and tap on the Settings icon at the top right.

Select Push Notifications > Open Settings, then tap on Photos > All Photos

This will allow Adobe Express to access all photos in the phone library.

 

And if you're working on an Android device, you may need to scan through android Settings > Apps & Notifications > Adobe Express > Permissions, then tap Storage > Allow

 

Let us know if this helps.

 

Regards,

Amitej

 

 

1 reply

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
June 27, 2022

Hi Maddie, 

 

Thanks for reaching us.

 

Preferences can be reset in the following manner: 

If you have an iOS device, you may open the Adobe Express app and tap on the Settings icon at the top right.

Select Push Notifications > Open Settings, then tap on Photos > All Photos

This will allow Adobe Express to access all photos in the phone library.

 

And if you're working on an Android device, you may need to scan through android Settings > Apps & Notifications > Adobe Express > Permissions, then tap Storage > Allow

 

Let us know if this helps.

 

Regards,

Amitej

 

 

B
brian27393774viq6
Participant
December 1, 2022

I tried this but photos werent an option to select

 

 

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