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Can’t access photos

New Here ,
Jun 27, 2022 Jun 27, 2022

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I accidentally said it could only access select photos from my phone, and now, even after looking through the settings and trying different things, I cannot upload or access any more images. How do I change my preference?

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Adobe Employee , Jun 27, 2022 Jun 27, 2022

Hi Maddie, 

 

Thanks for reaching us.

 

Preferences can be reset in the following manner: 

If you have an iOS device, you may open the Adobe Express app and tap on the Settings icon at the top right.

Select Push Notifications > Open Settings, then tap on Photos > All Photos

This will allow Adobe Express to access all photos in the phone library.

 

And if you're working on an Android device, you may need to scan through android Settings > Apps & Notifications > Adobe Express > Permissions, then t

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Adobe Employee ,
Jun 27, 2022 Jun 27, 2022

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Hi Maddie, 

 

Thanks for reaching us.

 

Preferences can be reset in the following manner: 

If you have an iOS device, you may open the Adobe Express app and tap on the Settings icon at the top right.

Select Push Notifications > Open Settings, then tap on Photos > All Photos

This will allow Adobe Express to access all photos in the phone library.

 

And if you're working on an Android device, you may need to scan through android Settings > Apps & Notifications > Adobe Express > Permissions, then tap Storage > Allow

 

Let us know if this helps.

 

Regards,

Amitej

 

 

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New Here ,
Dec 01, 2022 Dec 01, 2022

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I tried this but photos werent an option to select

 

 

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