• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Can’t access photos

New Here ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

I accidentally said it could only access select photos from my phone, and now, even after looking through the settings and trying different things, I cannot upload or access any more images. How do I change my preference?

TOPICS
Problem or error

Views

266

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 27, 2022 Jun 27, 2022

Hi Maddie, 

 

Thanks for reaching us.

 

Preferences can be reset in the following manner: 

If you have an iOS device, you may open the Adobe Express app and tap on the Settings icon at the top right.

Select Push Notifications > Open Settings, then tap on Photos > All Photos

This will allow Adobe Express to access all photos in the phone library.

 

And if you're working on an Android device, you may need to scan through android Settings > Apps & Notifications > Adobe Express > Permissions, then t

...

Likes

Translate

Translate
Adobe Employee ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

Hi Maddie, 

 

Thanks for reaching us.

 

Preferences can be reset in the following manner: 

If you have an iOS device, you may open the Adobe Express app and tap on the Settings icon at the top right.

Select Push Notifications > Open Settings, then tap on Photos > All Photos

This will allow Adobe Express to access all photos in the phone library.

 

And if you're working on an Android device, you may need to scan through android Settings > Apps & Notifications > Adobe Express > Permissions, then tap Storage > Allow

 

Let us know if this helps.

 

Regards,

Amitej

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 01, 2022 Dec 01, 2022

Copy link to clipboard

Copied

LATEST

I tried this but photos werent an option to select

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines