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defaulthxpvbv34vnf9
defaulthxpvbv34vnf9
Participant
January 27, 2023
Answered

Can't convert .mp4 to GIF like described, error message

  • January 27, 2023
  • 1 reply
  • 645 views

I am trying to convert a .mp4 to a gif. The file is 30 seconds, and 11MB. When I try and upload, I get an error stating the file type is not supported. I refreshed my Chrome browser, and tried using Safari, and still get the same error. Anyone know why, or another easy way to convert it?

This topic has been closed for replies.
Correct answer Amitej S

Hi @defaulthxpvbv34vnf9, We worked on resolving this error. Would you mind trying again and letting us know if it works for you now?

 

Best,

Amitej

 

1 reply

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
January 29, 2023

Hi @defaulthxpvbv34vnf9, We worked on resolving this error. Would you mind trying again and letting us know if it works for you now?

 

Best,

Amitej

 

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