• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Can't login to Adobe Express on my iPad

Community Beginner ,
May 26, 2022 May 26, 2022

Copy link to clipboard

Copied

The Adobe Express ipadOS app login area does not display the keyboard or provide an option to show it.

If I use the Safari icion at the top right it also hides the keyboard until I display it so there is some setting to hide keyboard.  I don't understand the logic of doing this and it makes the experience of using the app poor.

TOPICS
iOS , Problem or error

Views

168

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 27, 2022 May 27, 2022

Copy link to clipboard

Copied

LATEST

Hi there,

Thanks for reaching us. This shouldn't be happening. Would you mind telling us what iOS version is running on the iPad? Also, could you check if the keyboard works normally for other applications on the iPad?

 

Please try restarting the device, and ensure that it runs on the latest iOS version and has the latest Adobe Express version.

 

We are here to help; let us know how it goes.

 

Thanks,

Amitej

 

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines