Cannot download Adobe express video

Question

Stops at 20% then a message comes up 'Download failed. An error occurred while downloading your file. Please try again'. Tried multiple times. Duplicated video and tried again but no. Emptied cache. Restarted computer. Tried different browser - not downloading. Do not want to split video in half, download in 2 parts and then join together as someone suggested. Video is 13.45 long. It should just download.

Thank you.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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