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mistmiav
Participant
June 2, 2025
Answered

Connection failed Facebook/Instagram

  • June 2, 2025
  • 1 reply
  • 315 views

Hello! I checked similar posts with this problem but nothing helped. I logged in-logged out, tried different brouders, desktop and mobile app, disconnected from Facebook using trableshoot video - nothing helped, I'm still seeing the same error.

Correct answer mistmiav

alright, after a few hours of searching for the problem I found out that my IG account wasn't connected to the Facebook Page and the setting for it wasn't where I was looking for it all this time, and I thought I checked everywhere! Hate Meta design, but at least problem solved....

1 reply

M
mistmiavAuthorCorrect answer
Participant
June 2, 2025

alright, after a few hours of searching for the problem I found out that my IG account wasn't connected to the Facebook Page and the setting for it wasn't where I was looking for it all this time, and I thought I checked everywhere! Hate Meta design, but at least problem solved....

David__B
Adobe Employee
David__B
Adobe Employee
June 2, 2025

Thanks for following up. Glad to hear you were able to get it sorted


Best,
Dave

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