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Participant
June 14, 2022
Question

Convert to Gif is too small

  • June 14, 2022
  • 14 replies
  • 7084 views

Hi there,

I'm trying to convert a video to Gif and though I ask that it maintain the largest file size, my gif is ridiculously compressed and unusable once downloaded.

I've tried contacting support and they can't seem to figure it out...really hoping someone here can help. (I've attached how small it gets post conversion - it's literally unreadable)

This topic has been closed for replies.

14 replies

Participating Frequently
February 6, 2023

Same... this feature is fairly useless unless you only what a tiny thumbnail gif preview. 

Participant
January 24, 2023

Does anbody know if this is fixed yet? havign same issue detailed above by many

LBDuxbury
Participant
December 13, 2022

I have the same issue. This feature is useless!!! "Large" and original size (I have tried coverting4k video and 1080p) render a tiny blurry gif. 

Participant
January 12, 2023

I dont even have the option to select "original size"

Community Manager
June 15, 2022

Hi Joanna, 

 

Thank you for reaching out. We will be happy to help. Would you mind checking these options (shown in the screenshot) while converting the video.

Please write back if you have chosen the same options and still have the same issue.

 

Thanks

Manmeet

Participant
October 20, 2022

I have the same issue, and I selected the options you show (which are the default by the way).

Participant
October 27, 2022

I'm having the same problem. With the largest file option checked and "original size" selected as instructed above, my resulting gif is 192px wide. The original mp4 is 1920 x 1080 px. Has there been any progress on a solution for this issue?