Creative Cloud Express - Library Sharing Not Working

Question

Im having issues seeeing my shared libraries in my ceative cloud express, nor can my clients see the libraries i share with them. The only way I can see a library that is shared with me is by clicking the 'Start Collaborating' button link from the email notification i received. But from there if I navigate back to my 'Shared Libraries' it says 'No Libraries Are Shared With You'. Any ideas why libraries arent syncing?

Amitej S · Answer

Hi @Think Adventure ,

I'd like to inform you that the issue you described has been resolved.

For any libraries you've already shared, please follow the mentioned steps:

Goto https://assets.adobe.com/more-libraries
Find the desired libraries you want to show up under "Shared with you" and "Add" them.

After doing this, the shared libraries should show up in both locations:
https://assets.adobe.com/libraries
https://express.adobe.com/sp/libraries/shared

Note: For all new libraries that are shared, they will automatically show up in the 'Shared with you' view.

Let us know how it goes.

Thanks,

Amitej

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