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You may need to open the option along the top for setting the background color and set it to transparent there (option with a diagonal cross-through line). After doing so the option to download a PNG with a transparent background should be available.
Hope that helps,
Dave
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I do the step above but when I download the image in png the background is still white. No matter in whay format I save it the background is white (PDF). Even if I removed the background of the image and see a cheker board under my image.
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Hi @Ladouceur,
Have you tried logging out and logging back in? It might help reset the settings.
If the issue persists, please let me know.
Best regards,
^MM
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